Mokshaa – Wholesale Business Terms & Conditions

With years of experience in premium retail fashion, Mokshaa has proudly extended into the wholesale market to cater to boutiques, designers, and retailers across the globe. We believe in maintaining transparent, ethical, and mutually beneficial relationships with our buyers.

Our aim is to empower emerging and established businesses by offering high-quality Indian ethnic wear at competitive wholesale rates, helping the Indian fashion industry reach global heights.

If you wish to partner with us, please review the following general terms and conditions. Once you’ve gone through them, fill out our wholesale registration form and we will get in touch to begin a long-lasting collaboration.

General Terms & Conditions

1. Business Verification

• At the time of registration, buyers must provide a valid proof of business.
  
• Accepted proofs include GST registration, business license, trade license, or other official documentation verifying your business operations.
  
  

2. Product Selection

• Once verification is complete, wholesale buyers may select products directly from our website www.mokshaaworld.com.
• Orders can be placed by sharing product SKUs via email or WhatsApp with our wholesale team.
  
  

3. Minimum Order Quantity (MOQ)

• The first order must consist of a minimum of 20 products.
  
• Subsequent orders may have a lower quantity, subject to discussion and approval.
  
  

4. Pricing & Payment

• All wholesale prices are inclusive of GST unless otherwise stated.
  
• Shipping charges will be added to the total invoice amount.
  
• Full payment is required before dispatch.
  
• Accepted payment methods: Bank Transfer, Credit/Debit Card, or PayPal (for international orders).
  
  

5. Shipping & Delivery

• We partner with trusted logistics providers such as DHL and Blue Dart to ensure safe and timely deliveries.
  
• Orders are shipped with full tracking and insured transit where applicable.
  
  

6. Quality Assurance

• Every product undergoes a thorough quality check by our trained quality control team before packing.
  
• While we take utmost care to ensure defect-free products, in the rare case of an issue, buyers must notify us within 48 hours of receiving the consignment with supporting images/videos.
  
  

7. Returns & Exchanges

• Wholesale orders are non-returnable and non-exchangeable, except in cases of manufacturing defects verified by our team.
  
• Approved claims will be resolved through replacement or store credit.
  
  

8. Custom Orders

• Custom colors, sizes, and designs can be produced for wholesale partners, subject to minimum quantity requirements and extended lead times.
  
  

9. Lead Time

• Ready-to-ship products are dispatched within 2-4 working days after payment confirmation.
  
• Made-to-order or customised products require additional production time, which will be communicated at the time of order.
  
  

10. Communication & Support

• Our wholesale support team is available via email and WhatsApp for order updates, product queries, and assistance.
  
  

Join the Mokshaa Wholesale Network
We look forward to building strong, long-term relationships with our wholesale partners. By choosing Mokshaa, you get access to premium Indian ethnic wear, exceptional craftsmanship, and dedicated service.