Mokshaa will not refund or exchange any products bought through online sales at, under any circumstances.

We also believe that all the customers who order online are aware that colours seen on a monitor will be slightly different as compared to the colour of actual outfit ordered.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

  • You may return any item that is unused, in new condition and with all tags attached. we will review and honor the returns up to 7 days from the time you recieve the item(s).
  • All made to order products are not eligible for returns or refunds.
  • Products purchased during or on sale will not be eligible for returns or refunds.
  • All refunds will be processed in the form of store credits. the store credits are eligible for use online as well as instore.
  • Shipping charges on returns of a product due to change of mind or sizing issues are to be borne by the customer. any additonal taxes or duties are also to be borne by the customer.
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